Privacy Policy
Teacher & Apprentice Workshop LLC Effective Date: April 2, 2026 Last Updated: April 2, 2026
Our Commitment to Your Privacy
At Teacher & Apprentice Workshop LLC (“T&A Workshop,” “we,” “us,” or “our”), we take your privacy seriously. This policy is written plainly and honestly: we collect only what we need to run our business and serve you, we do not sell your personal information, and we do not share it with marketers or advertisers. Full stop.
If you have questions about this policy or your data, contact us directly at the information listed at the bottom of this page.
1. What Information We Collect
We collect only the information necessary to process your orders, provide our services, and communicate with you.
1.1 Information You Provide Directly
- Name and contact information — your name, email address, phone number, and mailing/shipping address, collected when you place an order or contact us
- Order information — items purchased, order history, and any special instructions or notes you include with an order
- Service intake information — tool descriptions, condition notes, and return shipping preferences submitted for sharpening or restoration services
- Communications — emails, messages, or form submissions you send to us
1.2 Payment Information
We do not store your payment card numbers or banking details on our servers. All payment processing is handled by our third-party payment processors (Stripe and PayPal), which have their own security and privacy practices. We receive only a transaction confirmation and the last four digits of your card for record-keeping purposes.
1.3 Information Collected Automatically
When you visit our website, standard web server logs and our hosting provider may automatically collect:
- Your IP address
- Browser type and version
- Pages visited and time spent on them
- Referring URL (what site you came from)
This information is used solely for security monitoring and basic site analytics. We do not use it to build advertising profiles.
1.4 Cookies
Our website uses a minimal set of cookies necessary for the site to function:
- Session cookies — required for your shopping cart to work
- Authentication cookies — used if you create an account to keep you logged in
- Preference cookies — to remember settings like your currency or language
We do not use third-party advertising cookies, tracking pixels, or behavioral targeting cookies. If we use any analytics tool, it will be configured to anonymize your IP address and will not share your data with third-party advertisers.
You may disable cookies in your browser settings; however, some shopping cart functions may not work without session cookies enabled.
2. How We Use Your Information
We use your information only for the following purposes:
- Fulfilling orders — processing payment, packaging, and shipping your purchases
- Providing services — completing sharpening, restoration, or other work you’ve requested
- Communication — responding to your questions, sending order confirmations and shipping notifications, and notifying you of any issues with your order or service
- Optional marketing emails — if you opt in to our email list, we may send you newsletters, product announcements, or educational content; you can unsubscribe at any time
- Legal compliance — maintaining records as required by applicable law (e.g., sales tax records)
- Fraud prevention and security — protecting our business and our customers from fraudulent transactions
We do not use your information for automated profiling, behavioral advertising, or any purpose not listed above.
3. How We Share Your Information
We share your information only as necessary to operate our business, and only with parties who have a legitimate, limited need for it:
| Recipient | Purpose | What Is Shared |
|---|---|---|
| Payment processors (Stripe, PayPal) | Processing your payment | Name, billing address, payment details |
| Shipping carriers (USPS, UPS, FedEx) | Delivering your order | Name, shipping address, order weight/dimensions |
| Email service provider (Brevo) | Sending transactional and opt-in marketing emails | Name, email address |
| Hosting provider (Hostinger) | Running our website | Web server logs, IP addresses |
| Accountant/tax preparer | Tax and legal compliance | Transaction records (no payment card data) |
We do not:
- Sell your personal information to anyone, ever
- Share your information with data brokers
- Share your information with advertisers or marketing companies
- Rent or lease your contact information to third parties
- Share your information with other retailers or businesses for their marketing purposes
We may disclose information if required by law, court order, or to protect the rights and safety of our customers or the public.
4. How Long We Keep Your Information
We retain your information only as long as necessary:
- Order records — retained for 7 years for tax and legal compliance purposes
- Email communications — retained for up to 3 years
- Email marketing list — retained until you unsubscribe, after which your address is removed within 30 days
- Web server logs — typically retained for 30–90 days by our hosting provider
When data is no longer needed, it is deleted or anonymized.
5. Your Rights and Choices
Regardless of where you live, we honor the following rights:
- Access — You may request a copy of the personal information we hold about you
- Correction — You may ask us to correct inaccurate information
- Deletion — You may request that we delete your personal information, subject to our legal retention obligations (e.g., we may need to keep tax records)
- Portability — You may request your data in a commonly used format
- Opt-out of marketing — Every marketing email we send includes an unsubscribe link; you may also contact us directly to be removed
- Do Not Sell — We do not sell personal information; there is nothing to opt out of
California residents (CCPA): You have the right to know what personal information is collected, request deletion, and opt out of sale. Because we do not sell personal information, your opt-out right is already honored by default.
European residents (GDPR): Our lawful bases for processing are contract performance (order fulfillment) and legitimate interest (fraud prevention, legal compliance). You have the right to lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at the information below. We will respond within 30 days.
6. Data Security
We take reasonable technical and organizational measures to protect your information:
- Our website uses HTTPS/TLS encryption for all data in transit
- Payment data is handled entirely by PCI-compliant payment processors; we never see or store your full card number
- We use strong passwords, two-factor authentication, and a web application firewall on our site
- Access to customer data is limited to the business owner
No method of transmission or storage is 100% secure. In the unlikely event of a data breach that affects your information, we will notify you promptly as required by applicable law.
7. Third-Party Links
Our website may contain links to external sites (such as our eBay store or educational partners). This privacy policy applies only to our website. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies separately.
8. Children’s Privacy
Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this policy from time to time. If we make material changes, we will post the updated policy on this page with a new “Last Updated” date. We will not retroactively apply material changes to data already collected without providing notice.
10. Contact Us
If you have questions, concerns, or requests regarding this privacy policy or your personal data, please contact us:
Teacher and Apprentice Workshop LLC Kansas City, Missouri Chris.fontaine@teacherandapprentice.com
teacherandapprentice.com
We take privacy inquiries seriously and will respond within 30 business days.
This privacy policy was last reviewed and updated on April 2, 2026.